Reporting a claim

After an incident, your first step is to protect your property from further damage and contact your insurance broker who will have all the details of your insurance coverage and will record the details of the claim you're filing.

Property and general claims

If you've suffered a property loss, contact your broker who will record the details of the claim and forward the claim to us. We'll contact you and provide the name of an adjuster who will look after your claim as quickly as possible.

If your property is damaged following an incident, you should take steps right away to prevent further damage, such as covering broken windows or securing broken doors. It's your responsibility to keep your property safe to prevent further damage. Don't throw away damaged property. Your insurance adjuster will need to see all the damage in order to make an accurate calculation of your loss.

Your adjuster will advise you on how to get estimates for repairs or replacement items. The time it takes to settle your claim depends on how complicated it is.

Auto claims

If you're a Saskatchewan resident, review our step-by-step instructions for filing an auto claim.

Also, be sure to check out our online claim registration service, Auto eClaim, that allows you to file an auto claim from the comfort of your home at your convenience.

Motor vehicle injury claims

If you're a Saskatchewan resident, review our step-by-step instructions for filing an injury claim.

Questions

If you have questions about your claim, please contact your insurance broker.